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Help Centre

Listed below are all the Help Centre Articles ordered by popularity. To search through them, or navigate them by category, click here. To see the most recently published and updated articles first, click here.

View How do I remove myself from this website? Can I reactivate?
View Why has my profile been removed, or not approved?
View I can't login / I get the message "No member was found with the Nickname and Password you supplied"
View On mobile, when online for DirectCam, why does it say "DirectCam Unsupported" on my Profile?
View JustCamIt Information - Set-up, settings, options and troubleshooting.
View How can I transfer funds to another member or refund them?
View What am I not allowed to do?
View I'm going away, should I remove my profile or can I stop it being viewed temporarily?
View What settings should I use to login to the DirectCam Server?
View What methods can I use to buy credits?
View I tried to download a movie... (updated)
View How do I change my nickname, email address or password?
View Can I register more than one profile?
View When I enter my email address I get a message saying it is already in use
View Searching on Nationality - Advice for Seeking Services
View How much is a credit worth?
View Escort Bookings FAQs (Seeking Services)
View How do I leave a rating/feedback for another member?
View Webcam or Phone Chat Provider No Show
View Where can I find a breakdown of my earnings and any charges?
View How do I become a Verified Member?
View When can I transfer my credits?
View I wish to complain about the conduct of another member
View I cannot enable 'Webcam Work' / I get a message about 'verification required'.
View My credits were debited but I could not view DirectCam or I was charged after I'd exited
View What are Aliases and can I remove them?
View My profile was deactivated and my for sale items were cancelled. Can I recover the details?
View Escort Bookings FAQs (Offering Services)
View Why have I been removed from 'Escorts' or 'Alternative'
View The verification email has not arrived
View How do I remove/change my main profile pictures?
View What will appear on my bank/card statement when I buy credits?
View How do I set up DirectIM (Offering Services)
View How do Webcam Bookings work? (for Seeking Services)
View I can login but can't see my profile
View I have forgotten my login details
View How do I convert my credits into cash?
View What are the benefits of using the credits system (& booking system) for Service Seekers?
View I'm new here and I offer adult services.
View How do I stop someone from emailing/booking me?
View How to avoid being a victim of phishing attacks
View My Bank/Paxum/Cosmo Payment/ePay/Post Office transfer has not arrived
View Is AdultWork.com a pay site?
View Terminology
View How to avoid non-genuine advertisers
View The goods/service I bought/won has not arrived or is faulty
View I am not receiving emails from you / you have not replied to my Help Centre enquiry
View How do I display my feedback/ratings?
View How does SMS Chat work?
View I get a message about a negative balance when withdrawing
View Why should I create a profile with you? What do I get?
View How can I sustain and increase interest in my profile?
View DirectCam Player Software Requirements - FireFox, Opera, Mac, Unix...
View I need to change my registered email address, how do I do this?
View Tips for uploading Pictures/I get errors when uploading pictures (Updated)
View Tips for Uploading Movies
View Can I list myself as an Escort/Webcammer/Phone Chat Operator AND Other Services?
View I wish to complain about the content of a profile
View How long does it take to receive my funds?
View I cannot login via JustCamIt (for Service Providers)
View I have uploaded the verification documents but am still not verified.
View The client has confirmed the Phone Chat booking but I do not have the credits
View I've just created my profile and it's not showing on the Site (search & home pages)
View I have not received / I am unable to respond to SMS or the SMS verification code
View My credits purchase was declined and/or my account has been debited, (more than once)!
View Troubleshooting DirectChat
View How do I view, respond or dispute feedback?
View When I enter my mobile number I get a message saying it is already in use
View How do I block/unblock members or view my blocked senders?
View Where can I spend my credits?
View I don't want to show my face on the Site
View I requested credits via SMS but not all of them have arrived.
View What is DirectChat? Offering Services
View Is it compulsory to verify?
View Client Connections - FAQs for Service Providers
View How do Phone Chat Bookings work?
View I have deleted emails and/or bookings - can you retrieve them for me?
View Why didn't you tell me there was a problem with my profile before removing it?
View I have paid to see a Private Gallery but cannot view it
View I want to offer DirectCam / DirectIM but the registration pages don't let me choose it.
View I am getting a message about not being permitted change the services offered
View I get a message saying ' ... not permitted to exchange credits... '
View Movie Format Problems (2019)
View Someone has bought an item from me but I don't have the credits
View I have received an email from you regarding a dispute. I want to dispute this claim.
View How do I re-enter/claim a refund on a DirectCam Special Offer session that has a duration remaining?
View I am getting a message '... inconsistency with your session credentials ..'
View It says my email address is not verified but I know it is working.
View How do I verify my mobile number?
View How do I unconfirm / delete escort bookings?
View How do I login via my mobile phone?
View I have paid to show my number but it is not showing
View How do I show my phone number on my profile? What are the advantages?
View Why can't I leave feedback/ratings?
View My account has been hacked
View What do I need to be able to view Rental Movies?
View I have been asked to verify with you or a Business Advisor, what is this?
View I need to edit or remove feedback I have left for another member
View Client Connections - FAQs for Service Seekers
View How do I offer and initiate 2-way DirectCam sessions? (for Offering Services)
View Other Services: Charges
View What are the different ways of getting on (or appearing on) the home page?
View I entered my details but got returned to the login screen / I keep getting logged out
View Tours FAQs (Offering Services)
View What's the difference between movie clips and rental movies?
View I have been contacted by someone who claims to work for the Site
View I have paid to be Featured but I'm not showing
View The Key to Repeat Business
View I have been asked to pay a deposit
View How do I make myself available now?
View I want to complain about a timewaster
View I am Seeking Services. Who can view my details?
View How do I change my roles/the services I offer?
View Links Help - Can I link to xyz.com? Why aren't my links appearing?
View How do I list my sales items?
View Where can I edit my profile and set things up e.g. rates?
View How can I keep my password secure and stop unauthorised access?
View How do I remove my profile from Google Search results?
View I have bought a Movie Rental but it can’t connect / won’t play
View Why were my pictures deleted?
View How do I create a Group?
View I don't have a UK bank account, can I withdraw?
View Can I perform nude in DirectCam Free Preview? (Why have tipping in Free Preview?)
View I am trying to login to JustCamIt but get an error about my user/host name.
View Information about DirectIM
View Where has 'someone' gone? Can you contact them for me?
View How many times can I view a movie?
View Is there an administration fee to pay when I withdraw my credits?
View I have paid to be Available Today but I'm not showing
View Why you shouldn't rip people off or upload content that isn't yours...
View I need to change my purchase details / information.
View I am getting a message about not having the spend facility enabled.
View I haven't received credits for my movies
View I can't view movies and Windows Media Player gives a protocol error or something about rtsp and http.
View Can I move pictures from Free Gallery to Private Gallery and/or my main profile page?
View How has someone managed to copy my photos or movies?
View What are the benefits of using the credits system (& booking system) for Service Providers?
View Client Connections - Sending Proposals & Flirts
View I have been removed as my profile was advertising more than two people. What do I do now?
View How do I feature my profile?
View My movie prices keep changing automatically
View Where can I download latest version of JustCamIt ?
View I am seeing error message "Password must be 6-16 characters" on JustCamIt
View How do I deactivate a Group?
View My profile is showing my Nationality!
View Someone is trying to view my DirectCam but they say the screen is black or green
View I haven't spent any credits but still getting the negative balance problem when transferring
View I wish to complain about a member abusing/harassing me outside the AdultWork.com communication system
View Why is the booking price less than my published rates?
View Can I put a link to my Twitter page in my Profile and/or Links Section?
View I have been charged twice for viewing a movie
View I have changed my Profile Pictures but they have not updated
View Why can't I see feedback for myself or another member?
View Help with the Tabs BBCode
View How do I view .avi .mov .mpeg or QuickTime movies? I get sound but no picture.
View What is the DirectCam Facility Fee?
View I wish to move to another Group
View I'm concerned about installing JustCamIt on my PC
View How do I remove my Free or Private Gallery pictures?
View What's the difference between free, private and group modes?
View I am being asked to age verify, why and what are the implications?
View What is the AdultWork.com Shared Revenue Programme?
View How do I upload movies by FTP or to your FTP Site?
View I get the message 'you must be logged in' when sending an email
View How do I upload images to my profile?
View How do I report a fake or duplicate profile?
View Field Reports FAQs (for Offering Services)
View I offer services/content, how do Freeviews affect me?
View Someone has posted my details without my consent
View I am trying to view DirectCam but get an error message about my username
View How can I contact Providers by SMS?
View I received a password reminder but I still cannot log in
View I can't see any profile pictures/thumbnails - logo and other pictures are ok.
View I would like to view Webcammers - how do I do this?
View I am seeing error message "cannot connect to server" on JustCamIt
View Private Gallery Albums/PINs FAQs
View What is the Local Escort Search facility?
View How do I access a Private Gallery album using a PIN number?
View Since upgrading to Internet Explorer 7 some things don't work.
View What information is shared with who?
View How do I feature my group?
View My Adult Site - can I get some help?
View I haven't received my SMS confirmation of bookings in time and as a result have missed bookings.
View How to get the most out of being 'Member of the Day'
View I have not received booking notification emails
View I am getting a Software Update from JustCamIt but can't find where to update
View How can I suggest a Flirt/Proposal?
View Why do I receive emails to my external email address asking if bookings took place?
View I need to remove or edit something I'm selling or auctioning.
View I get an error saying 'The page cannot be displayed'
View Why was my movie deleted?
View JustCamIt says I've lost the connection
View Some Information about Copyright
View I am ticking the box to tweet about my upload/online status but it's not appearing on Twitter
View I have deleted the SMS credits I received
View When I click to send email or book someone nothing happens!
View What do I need to do to use 2-Way Cam (for Seeking Services)
View I am unable to change the gender on my profile / I have been set to the wrong gender
View I am having problems uploading movies
View How can I view the United Kingdom (or other) home pages?
View Vouchers FAQs
View I have been the victim of abuse when meeting someone from the Site.
View The goods I ordered (ordered for someone else) have not arrived
View Can I show as available for Direct Chat only and not Direct Chat and Pre-booked Phone Chat?
View My transfer was due to be processed for payment today but has still not been marked as transferred
View How do I add members to my Group?
View JustCamIt Best Practice Guidelines
View Another member has responded to my feedback. Why haven't my ratings increased?
View The bank transfer details I entered are incorrect
View I have saved my profile but: 1) the last updated date did not change, 2) I am not appearing at the top of the search
View I deleted my photos/videos from my profile and my PC. Can you send them to me?
View Why is my Group not appearing?
View How do I report an Underage member?
View Viewing Movies on a Mac
View Where can i find my DirectCam login details?
View Hot List FAQs
View Where can I get your banner / Linking details
View Having problems with JustCamIt 3? (Updated 20/11)
View How do I avoid fraudsters in the Marketplace?
View Experiencing video problems in DirectCam?
View How do I unsubscribe to detailed emails?
View I have a profile within Other Services but it is not being displayed
View Why should I offer Free Mode in DirectCam?
View How do I receive SMS Alerts when members reply to my emails?
View What is DirectChat? Seeking Services
View I am getting messages I have not asked for.
View How can I become Member/Group of the Day on the Home Page?
View How do I change or set up member alerts?
View I get timeouts or errors when searching
View Can I add banners to my profile?
View Removing DirectCam or DirectChat sessions from my 'Leave Feedback' page.
View I have logged in to JustCamIt for DirectIM and it says I have no video
View Why have I been removed from 'Webcam' or 'Phone Chat'
View How can I increase my DirectCam business?
View Why can't I use the word 'available' in my Profile Summary?
View Transfer Credits to Cash
View Getting the most out of Twitter and the Site
View How do I change login access for members of my Group?
View My Links keep getting deleted even though I have added your banner.
View My DirectCam video is displaying blank or frozen within JustCamIt
View Field Reports FAQs (for Seeking Services)
View I received an email or SMS from you, is it genuine?
View I was charged more than the original DirectCam Special Offer
View How do I set up a couple / duo profile?
View I received an email about a new device or location
View DirectCam Player Crashes / Clients keep disconnecting
View I am logged in to JustCamIt (JCI) but do not appear on the Site
View I am not receiving texts from SMS Chat
View How do I set up my voicemail service and retrieve my messages?
View Wishlist FAQs for Offering Services (Recipients)
View Can I turn the Available Today function off during the course of a day?
View If I opt out of Client Connections can service providers still contact me/view my profile?
View I can't access my Group Home (Admin) page.
View I have been charged twice for displaying my phone number
View How do I turn off the Feedback/Ratings pop-up on my Emails & Bookings page?
View How do I keep my phone number anonymous for Phone Chat?
View I don't want the "Share" link on my profile. (Twitter, Facebook etc.)
View I am currently Seeking Services but would like to also offer Webcam Services
View AdultWork Notifier not working
View I am getting a message saying I am not entitled to change my country.
View How do I manage my email preferences?
View 'unrecognized file extension' in Media Player when launching streaming from FireFox
View Where do I submit Erotica & can I submit Audio Erotica?
View Why are some of my DirectCam shows not transferable?
View I can't install Flash 11 on my Mac so can't use JustCamIt Lite (Updated 24/01/2012_
View Why can't I transfer my Private Gallery subscriptions to my bank account?
View How do I edit my Blocked Countries list?
View DirectCam / JustCamIt - "Banned" Message
View What are the benefits of becoming a Verified Member?
View How do pre-booked phone chat bookings work?
View Private Gallery Pricing FAQs (Offering Services)
View What do I do if my sex shop order has not arrived, is wrong, incomplete, faulty etc?
View No one can hear me / Audio has stopped working
View How do I stop notification emails being sent to me?
View What is the "Do not allow quick purchasing" option for?
View Why have I been contacted by a Group Manager?
View Why am I being asked for my date of birth when registering?
View How do I change my vital statistics on my profile?
View DirectCam is no longer working in Chrome or IE 11 / Flash Issue
View I receive the error message "Your profile is not set up as offering group OR private sessions" on DirectIM
View What's that RSS icon for? Tell me more about your RSS Feeds.
View My rental movie keeps being rejected, why?
View I am using a Mac and cannot use Two Way DirectCam
View My browser hangs when I cancel a booking
View DirectCam error message: Server Status : Error updating host, db problem 1004 Server Status : Cannot Connect to Server
View How does DirectChat positioning work?
View How does DirectCam positioning work?
View My photo is being displayed on another site.
View How do I know if someone is in private session with me on DirectCam?
View The option to leave feedback for a DirectCam booking isn't there
View How do I remove a member from my Group?
View How do I view or delete my Saved Searches?
View Repeat / Re-enter characters / Turing Letters on login page, why?
View Will I receive a recurring billing on my credit/debit card if I purchase credits?
View Searching on Nationality - Advice for Offering Services
View You are accessing the Site from a an IP address that is not valid for use on the Public Internet
View How do I block members from calling me on DirectChat?
View Another member has copied the entire text of my profile
View DirectCam player reports username already exists or is in use
View I wish to complain about the content of a movie
View Can I earn extra credits by referring new members?
View When are my Random Winner credits released from escrow?
View How do I appear higher up on the DirectCam and AdultWork.com TV pages?
View How do I show my DirectCam/DirectChat status on another site?
View I am having problems with the 'Add Gallery' or 'Add to Private Gallery' pages
View My Intro Movie is never approved
View Why does it say 'Accessed From' on my Profile?
View I get the message "Sorry, this member's profile information cannot be presented at this time"
View Why can't I find a profile using the keyword search?
View Why aren't some of my Group Members' credits showing on my credit transfer?
View Why was my Sale/Auction/Random Winner item deleted?
View My email address is not displaying on my profile
View The views on my erotica submissions do not represent the credits I have received
View What is a Random Winner Sale?
View FIXED: My cam is black in JustCamIt (1 May 2017) *Updated 12 May*
View Help! I need an easy guide to offering DirectCam
View I am a Group Manager and Wish to stay in the Group but nominate a new Group Manager
View You've saved my Twitter details, how do I clear them?
View Feedback/Ratings FAQs
View What are the benefits of using the Voicemail facility? (Offering Services)
View How can I stop my email becoming unverified on a regular basis?
View My Network Provider isn't an option (for Mobile Verification)
View I have met someone who I believe was trafficked
View I have strange or duplicate amounts on my card statement
View I keep getting returned to the start screen in DirectCam
View How do I add my details to the Alternative Section?
View I have been charged to display my number but have not requested this facility
View I am getting a message saying I can only pay the name on my ID and/or my payment must be to the UK
View How do I type text within DirectCam?
View Reverse Booking FAQs for Seeking Services
View What is "DirectCam - Advisor Fee"?
View Why do you use awork.co.uk on my card statements?
View I get a javascript error and/or no pop-up window when clicking on links.
View JustCamIt Login error "Banned using a proxy server is not allowed"
View Discontinuation of VAT Charging
View Can I pay by SMS for Phone Number Display or Other Services Display?
View I have negative balance problems with my Group
View I have been charged twice for viewing a Private Gallery
View iPhone / iOS Can't get past entry Continue page
View Since JustCamIt 3 my DirectCam business has changed
View End of Webcam Bookings for Offering Services
View I can't hear audio in DirectCam
View Can I view email history for any specific members?
View I get the message : 'This member's gallery cannot be displayed at this time'
View JustCamIt / DirectCam and HE-AAC Audio Licences
View How do I submit my humour or competition submission? Can I edit/delete it?
View I have deleted the SMS requests but since received the Codes by SMS
View I called the Premium Rate Telephone line but my account has not been credited
View Can I show when I will next be available for DirectCam?
View What is Guest Free Preview? / How to prevent non-registered viewing your Cam
View I am in the UK - can I use the FPS option?
View What is the free mode time limit on DirectCam?
View AdultWork Live Advice for Service Providers
View I want to verify myself but don't have a Passport
View What to do if you receive a phishing email pretending to be from AdultWork.com
View I have bought something but the Seller says they haven't received the credits
View How do I search for or show only profiles with phone numbers?
View There isn't an option to save on the Interview Form
View What is BBCode?
View Option to start 2-Way Cam is greyed out
View Profile Hits and Daily Breakdown
View I am a business residing in UK, Ireland or Germany. I am NOT registered for VAT. What should I do?
View Can You Reverse/Cancel My Pending Transfer
View Blogs FAQs
View How do I leave a Group (Group Member)
View What address should I enter on the Credits Transfer Request page.
View Auto Response : How do I set it up / Turn it off?
View How can I see which days I've paid to be featured?
View Reverse Booking FAQs for Offering Services
View Groups - Phone Number Display FAQs
View My credits history says something about archived
View I can't connect to the FTP Site for uploading movies.
View It says I have specified a date/time in the past, when I have not
View Strange letters are appearing next to the booking price
View I subscribed to 'logged in now' search or 'has telephone number' but it says I haven't
View How do I change my Profile so that customers can call me on Pre Booked Phone Chat?
View How can I increase interest in my sales items?
View I can't access the Site from home but can on my mobile and elsewhere
View Can I have one combined payment for my solo & duo accounts?
View How can I increase interest in my movies/pictures? (Offering Services)
View Play button not enabled after installing Windows Media Player updates
View Can I create my own personalised AdultWork banner?
View I cannot search by post code (or zip code) when using the Mobile/PDA version.
View My card details are being remembered, how do I delete them?
View Country setting has changed on the Web App - can you change it for me?
View My Credits Activity/Turnover shows different values for DirectCam versus Group Credits Report
View When initiating 2-Way Cam the client's window opens then closes
View I get a message saying "tip not approved" in JustCamIt
View When streaming a rental movie it stops
View The 'Available Now' option has disappeared from the Search
View Provider: How do I prove my location for EU VAT purposes? Do I need to?
View Group Nationality Mixing - UK/non-UK/High Risk
View Two-way Cam Option Greyed out in JustCamIt
View How do I set up an Affiliate Promotion Page?
View Can I submit Erotica by phone?
View I can no longer spend/purchase, myself (or my customers) are redirected to the 'Where are you?' page
View How do I complete the interview for a couple/duo account?
View How do I get listed on the HD Cams Page?
View How long does my order take to be delivered from the Sex Shop?
View Username can only contain 0 to 9 a to z A to Z characters
View I am selling items, what do I do if I'm going away on holiday?
View How do I advertise my availability for a specific DirectCam theme or event I'm planning?
View I am not appering on the DirectChat Micro-site
View Do you have any other Sites apart from GaySwap & SwingFree?
View JustCamIt Crashes on Windows 10 when prompted to accept Group/Private
View If I am conducting a group or private session, can anyone else view me for free?
View I changed my rates but they have not updated on my profile
View On my profile page my rating is underlined in red, why?
View Can I display the category of show that I offer on DirectCam?
View Why has my .TV (DirectCam) scheduled show been removed from the Schedule?
View End of Webcam Bookings for Seeking Services
View How do stop my bank details from appearing on the transfer request form?
View My referral credits are not showing on my statement
View Why do I have unregistered members entering DirectCam in Free Preview mode?
View Where can I view or advertise my Parties and/or Club Events?
View I get an error message when trying to upload images
View How do I delete/amend my movie clips or movie rentals? (For Offering Services)
View Can a Group Manager pay directly to list Group Members in Local Searches?
View I'm streaming a rental movie and the quality is low or it keeps buffering
View I am alerted to a Trojan or Virus when viewing a movie
View I want to remove the JustCamIt Software OR JustCamIt makes my PC slow
View I use Google Chrome and the colours in the DirectCam/IM chat window are messed up/corrupted
View What is the Telephone Directory? How do I subscribe/unsubscribe?
View Can I refer new customers to my DirectCam?
View I am a host or group under a support contract with an advisor...
View We cannot provide support via Twitter
View Has my login details been exposed in a hack?
View If I send a new member to another member's profile, can I still earn on the referrals?
View Where can I see my DirectChat Call History (for Offering Services)
View I have upgraded to Internet Explorer 11 and some things don't work any more.
View Account number and sort code invalid message when submitting transfer request
View I can't record in JustCamIt
View The "Videos" tab does not show on my Profile on the mobile Web App, only on the main site.
View What happens when I tick the Allow External Advertising box?
View How do I delete a link?
View Why can't I search on 'Logged in Now'?
View My TV/TS profile is active but not appearing in search results
View JustCamIt wont let me send audio.
View How do I search by Ethnicity (or other features within the interview section)?
View Should I leave a personalised greeting on the Voicemail facility?
View How can I track my orders from the Sex Shop?
View When I click 'Back' I am told the page has expired or I need to refresh, why?
View What are QR Codes and why am I seeing links to them?
View I want to replace my Intro Movie with a new one
View Can I use audio in free mode on DirectCam?
View How can I search for members logged in recently?
View When trying to purchase credits I get - Blocked by riskcheck rule(s):354
View Can I watch movies on the Mobile App?
View I use an 0702 number which diverts to my mobile for security. Can I still display this number on my profile?
View How do I subscribe to the 'Logged in Now' feature?
View I cannot despatch a sale item and need to refund a Customer
View I made a transfer request previous to my VAT details being accepted.
View I get an "Error Running Broadband Test" message on DirectCam
View Where do I define my Live Thumbnail settings?
View How do I enter the delivery method for an item I have bought/won?
View How do I set up FAQs on my profile?
View Sex Shop Returns Policy
View How do I find the delivery address and record the despatch information of an item I have sold?
View Freeviews FAQs
View Where is the main VAT information page for members Offering Services
View I need some help with the Sex Shop
View Polls & Competitions
View I am getting a message about disallowed words in my profile details/description
View Someone who booked/subscribed recently is not appearing in my Client Connections
View What does DirectCam/Chat Session Rollup mean on my Credits History?
View JustCamIt reports "The following minimum system requirements for ..."
View Can I adjust the text font size to make it more readable in the JustCamIt chat window?
View Why do you add VAT to the sale price of services/content instead of the purchase price of credits?
View How do I exclude my profile from External Advertising?
View What are the benefits of using the Voicemail facility? (Seeking Services)
View When trying to view DirectCam, I only see a white square red cross or X in DirectCam video window
View You are charging me VAT but where I live is excluded from the EU VAT Area
View I get a message about formatting characters and spaces.
View How does foreign currency exchange work when buying credits?
View How do I feature my Movies or Private Gallery? Can I change the movie/picture shown?
View Wishlist FAQs for Seeking Services (Buyers)
View How can I synchronise timings for Phone Chat/Webcam sessions with customers?
View Where can I find the AdultWork.com Platform VAT registration details?
View The option to leave voicemail is not appearing on my Profile
View JCI Error : Error updating host, db problem 1004
View I get an error about 'capture device' or 'video encoder' when launching JustCamIt
View How can I search for Private Galleries that show faces?
View I can't buy a featured slot after January 28 for March.
View My credit statement is crediting me less than the prices which are being advertised to my customers.
View Why are the amounts on my credits statement underlined?
View Audio icons do not appear on Webcam/TV pages when using JustCamIt Lite
View How do I show myself as Available Today(Escorting)? What are the advantages?
View I am not EU resident, why do I need to prove my location?
View I have initiated 2-Way Cam but see the message 'Audio Only' (not the Client's Camera) (for Hosts)
View What happens when a Group Member wants to leave the Group? (Manager)
View How do I manage the New Picture Alert email notifications?
View If I bid on an auction item that requires a % to bid, will I get my % back if I lose the auction?
View My payment receipt is being sent to the wrong email address. How do I change this?
View My Random Winner item has ended. How do I know who the winner is?
View I am being included in a poll but don't want to be.
View Why can't I quick purchase using the last 4 digits of my card number?
View How do I change my movie thumbnail?
View We can only accept cards issued by organisations in the same country as the cardholder
View Why do I see broken images instead of live thumbnails?
View Sex Shop to become Official Stores!
View I get an empty warning (red X) message in JustCamIt on Client right click
View What cookies are you storing on my computer?
View I'm having issues uploading my documents
View Where is the main VAT information page for members Seeking Services
View Wishlist FAQs for Marketplace Sellers
View Viewing Private Galleries FAQs
View My BIC code is not being accepted.
View How can I be included in the search for Face Pictures in Private Galleries?
View My Sale/Auction Item does not show on the Home Page.
View How do I change or delete the JustCamIt Login Tweets
View How do I end a Random Winner Sale?
View How can I stop the 'ping' noise when a message is sent on the DirectCam window?
View White on white text in DirectCam Player
View I created a personalised banner but now I can't find it. Where is it stored?
View I have set-up my voicemail but it does not appear on my profile.
View Why is my summary field greyed out? / I can't change my summary, why?
View How / where do I advertise my availability?
View How do I set-up Special Offers? Why should I?
View Guidelines on the OPA for the UK CPS have changed, does this affect the content I can upload?
View I get an error viewing movies on the WebApp (Using Samsung's browser)
View When I click the Zoom Video Size (the magnifying glass icon) on the DirectCam screen, it doesn't do anything.
View How do I show my preferred method of contact on my profile?
View Can I transfer credits between Group Members and to myself?
View What happens to the EU VAT element my EU customer is being charged for consuming the digital goods I am selling through your Platform?
View I tried to buy credits but they have not arrived, my account was debited
View Media, Banking & Law Enforcement Enquiries
View Privacy Policy, Cookie Policy & Website User Agreements
View How do I upload images to my profile from the WebApp?
View I get the message "HTTP code 5xx received" when trying to upload pictures
View GDPR Enquries
View Why aren't my movies appearing in the movie clip search?
View When I go into a DirectCam Session, the window is blank where the video should be

 

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