If your account was deactivated in the past, we are offering an account amnesty for those members who wish to return.

Please understand, we never remove accounts unless they have breached our Terms of Use.

It may be that you did not read or understand our Terms fully but those Terms are in place to protect the whole membership.

If the Help Centre have rejected your application for membership, you may appeal that decision.

Appeal Process

• Your case will be reviewed by a human.
• Each request will be dealt with on a case by case basis.
• Please complete the appeal form only once.
• We will send you a final decision within 72 hours.
• If your membership is accepted, you will need to read our Terms fully and agree to abide by them in future.
• If your membership is revoked (after your appeal), we will not be able to enter into further correspondence.
• Regrettably if your application for membership has been denied by any Business Advisor (requesting that you do not re-register), we will not be able to review these cases.